Privacy Policy

1. Purpose of This Policy

At Personal Edge Consultancy, we are committed to protecting your privacy. This policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We respect your confidentiality and are dedicated to ensuring that the personal information you provide is handled with care, honesty, and respect.

2. About Personal Edge Consultancy

Personal Edge Consultancy, led by Dean King, provides education and training programs, wellness and performance coaching, and professional speaking engagements designed to support wellbeing, capability, and sustainable performance for individuals, teams, and organisations across Australia.

3. What Personal Information We Collect

We may collect personal information directly from you when you:

Make an enquiry via our website, email, phone, or social media
Register for a training program, retreat, coaching session, or speaking engagement
Subscribe to our mailing list or complete a feedback form
Provide information as part of a consultation, coaching, or education session

The types of personal information we collect may include:

Dean King
Contact details (
Email: info@personaledgeconsultancy.com.au
Phone: +61 401 444 093
Website: www.personaledge.com.au
)
Occupation and organisation details
Payment or billing information (if applicable)
Relevant background details (professional, wellbeing, or performance context)
Any other information you choose to share that supports our work together

We only collect information that is reasonably necessary for our functions and services.

4. Sensitive Information

In some cases, we may collect sensitive information—such as information relating to your health, wellbeing, or counselling history—if it is relevant to the coaching or training services provided.

Sensitive information is only collected with your explicit consent, handled with strict confidentiality, and stored securely.

5. How We Collect Your Information

We collect information in the following ways:

Directly from you (through forms, conversation, or online enquiries)
Automatically through our website (e.g., cookies or analytics tools for improving website performance)
With your permission, from other relevant professionals or referrals (where applicable)

You have the option to remain anonymous or use a pseudonym if preferred, except where it is impractical (e.g., for registration, coaching, or payment processing).

6. How We Use Your Information

Provide and personalise our services (training, coaching, retreats, speaking)
Communicate with you about programs, events, or resources
Send invoices, receipts, or confirmations
Improve our services through feedback or evaluation
Meet legal, regulatory, or professional obligations

We will not use your personal information for direct marketing without your consent. You may unsubscribe from communications at any time.

7. How We Store and Protect Your Information

All personal information is stored securely—whether electronically or in physical form—and protected against unauthorised access, alteration, disclosure, or misuse.

We use secure systems, password protection, firewalls, and up-to-date technology to protect your data. Physical files (if any) are locked and accessed only by authorised personnel.

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

8. Disclosure of Personal Information

We may disclose your personal information to:

Professional associates (where appropriate and consented to)
Technology providers who support our website or client systems
Payment or accounting service providers
Legal or regulatory authorities when required by law

We do not sell, trade, or share personal information with third parties for marketing purposes. Where personal information is shared with service providers, we ensure they comply with Australian privacy standards.

9. Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, incomplete, or out of date.

To request access or correction, please contact us (see contact details below). We may require verification of your identity before releasing information.

10. Website, Cookies, and Analytics

Our website may use cookies, analytics tools, and third-party platforms to improve your browsing experience and understand how our services are used.

Cookies do not identify you personally but help us enhance website functionality. You can adjust your browser settings to refuse cookies if preferred.

Links to other websites are provided for your convenience; however, we are not responsible for the privacy practices of external websites.

11. How You Can Make a Complaint

If you believe we have breached your privacy or mishandled your personal information, please contact us directly. We take all privacy concerns seriously and will respond promptly.

If you’re unsatisfied with the resolution, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. An updated version will be posted on our website with the revision date clearly noted.

13. Contact Us

Dean King
Director – Personal Edge Consultancy

Email: info@personaledgeconsultancy.com.au
Phone: +61 401 444 093
Website: www.personaledge.com.au